Hannah Carbonneau is committed to protecting your privacy and honoring the trust you place in this work. This Privacy Policy explains how your personal information is collected, used, and protected when you visit or engage with services offered through this website.
1. INFORMATION WE COLLECT
We collect the minimum personal information necessary to provide you with a supportive and secure experience. This may include:
Information you provide directly: When you book a session, subscribe to emails, fill out a form, or contact us directly, we may collect your name, email address, phone number, payment information, and any details you choose to share in writing.
Payment data: Payments are processed securely through third-party providers like Stripe or Square. We do not store full payment information.
Email & messaging: We may keep a record of correspondence to provide better support and maintain service records.
Usage data: Basic information such as browser type, pages visited, and time spent on the site may be collected through cookies or analytics tools to improve functionality.
2. HOW YOUR INFORMATION IS USED
We use your information to:
Process bookings and payments
Send confirmation or follow-up emails
Share service updates, newsletters, or upcoming offerings (with your consent)
Understand general trends to improve the website and offerings
We do not sell, rent, or share your personal data with third parties for advertising or promotional purposes.
3. COOKIES & ANALYTICS
This site may use cookies or analytics tools (such as Google Analytics) to understand how visitors engage with content. These tools help us improve the user experience and do not collect sensitive personal information.
You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality, but your access to core services will remain.
4. INFORMATION SHARING
We only share your information with:
Trusted service providers (like Stripe or Squarespace) who help process transactions or maintain the website
Legal authorities, if required to comply with applicable laws or to protect our rights and safety
These providers are obligated to keep your data secure and use it only for necessary services.
We never share your personal information with advertisers, social media platforms, or data brokers.
5. YOUR RIGHTS & CHOICES
You can update or request deletion of your information by emailing hannahpostpartumdoula@gmail.com. You may unsubscribe from email communications at any time using the link provided in the message.
6. DATA STORAGE & SECURITY
Your information is stored securely and only as long as necessary to provide services, maintain records, or comply with legal obligations. While no system is 100% secure, we use industry-standard measures to protect your data.
7. CHILDREN’S PRIVACY
Our services are intended for adults. We do not work with children or knowingly collect any information from individuals under the age of 18. If such information is discovered, it will be promptly deleted.
8. LINKS TO OTHER SITES
This site may include links to trusted third-party websites (e.g., Substack, booking platforms, or email signup forms). We are not responsible for the privacy practices of these external sites. Please review their policies if you choose to visit them.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy as the business evolves. Any significant changes will be shared via email or posted clearly on the website. By continuing to use the site or services, you consent to the revised terms.
10. CONTACT
If you have any questions about this Privacy Policy or how your information is handled, please email:
